our : privacy policy

We believe it’s important to be as transparent and clear as possible when it comes to data collection. We have therefore carefully put together this document in an effort to make all related information accessible and understandable by yourselves. This Privacy Policy is effective from 1st February 2021.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Radio Essentials (the “Site”).

Radio Essentials are committed to protecting all customer data and users of the site. This privacy policy governs the privacy of website users and our obligations as website owners to protect the information gathered from users of the website.
When you visit the site, we also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

These services are provided by Google and Facebook and allow us to provide our customers with an enhanced user experience.

When you contact us using our contact form, we collect the following information:

  • Your name
  • Email address
  • Telephone number

We use your telephone number in case we need to contact you directly regarding your enquiry but mostly, contact will be done via email. Supplying your telephone number is completely optional.

The information you submit is only ever used for the purpose of your enquiry and we will only hold your details until the enquiry has been dealt with after which, your details will be automatically removed from our system

Cookies

At Radio Essentials, we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies.

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can’t access some aspects of our website, or that parts of the website don’t function in the way that you might expect them to.

Please see the “How We Use Cookies” section for more specific details about how we use cookies.

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.

Cookies can help us to remember your website login so that you don’t need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How we use cookies

These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed.